Prime Privacy Policy
Axestrack Software Solutions Private Limited built the XPrime app as a free app for intended users. This SERVICE is provided by Axestrack Software Solutions Private Limited at no cost and is intended for use as is.
This page informs visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service.
By choosing to use our Service, you agree to the collection and use of information in relation to this policy. The Personal Information we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at XPrime App unless otherwise defined in this Privacy Policy.
What Information Do We Collect?
Axestrack Software Solutions Private Limited collects user data via business data, log files, location data, device data, call logs, camera, and media storage details at the time of application installation. The information that we request will be retained by us and used as described in this Privacy Policy.
Account Admin Authority: The account admin holds the authority to collect the data necessary for processing work. Users are not allowed to keep their data private in any incident.
Location Data: Collected during active sessions, irrespective of the application’s status in the background.
Automatic Data Collection: Our servers will automatically collect analytical information from visitors to our website, even if they do not use our service.
Third-Party Services: The app does not use third-party services.
How Do We Use the Information We Collect?
Axestrack Software Solutions Private Limited takes responsibility for using the information we collect as described below:
Personal Information: We do not collect personal information.
Business Data: Data entered by users/admins during the application’s key operations is stored as business data and used to generate analytics and reports.
Call Logs: Tracked for employee tracking and business productivity to simplify the lead engagement process.
Camera: Used for field visits where users/admins take pictures for verification purposes, which are saved on our secured servers.
Media Storage: For storing pictures clicked during field visits.
Location Information: Used to track the locations of employees/users for official purposes and to improve the precision of location data.
How and With Whom Do We Share the Information?
Data collected by XPrime App reaches the respective authority in charge of the user. To maintain work hierarchy, the data may be shared with higher-level authorities. However, users’ business data won’t be shared with another user unless the admin configures the necessary permissions to do so. We share data and disclose information in the following forms:
Location Data: Real-time data shared with the admin for tracking work activities.
Reports: Comprehensive reports that include all collected data, shared according to the admin hierarchy.
Admin Access: The account admin can view and access user information, including personal data (name, email address, mobile number), and modify user information as needed.
How Do We Keep Your Data Secured?
XPrime App, developed by Axestrack Software Solutions Private Limited, cares about the security of your information and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information we collect. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. In the event of a security breach, we will take reasonable steps to investigate the situation and notify affected individuals as appropriate, in accordance with applicable laws and regulations.
Retention of Data
We may retain customer data even after discontinuation of the service for future follow-ups, business interests, and analysis. Uninstalling the application will not terminate the information we collected.
Legal Actions
Data and information collected will not be shared with third-party advertising services. However, under legal proceedings, we may disclose the required information to respective authorities and notify the customer within the provided time frame.
Rights to Modify Data
The admin can modify, add, delete, share, withdraw business data, assign roles, configure settings, export, and import data without the developer’s permission. Users must seek the admin’s permission for special access.
Service Providers
We may employ third-party companies and individuals to:
Facilitate our Service;
Provide the Service on our behalf;
Perform Service-related services; or
Assist in analyzing how our Service is used.
These third parties have access to your Personal Information to perform tasks on our behalf but are obligated not to disclose or use the information for any other purpose.
Security
We strive to use commercially acceptable means of protecting your Information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Children’s Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If a child under 13 has provided us with personal information, we immediately delete it from our servers. If you are a parent or guardian aware that your child has provided us with personal information, please contact us for necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 2024-05-07
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@axestrack.com
