Last-mile delivery refers to the final step of the supply chain process in which the product is moved from a transportation hub to its final destination. It is the most critical step in logistics that can be considered to be the cornerstone of driving growth and profitability in business. Last mile delivery is the key to customer satisfaction and also it happens to be the most time-consuming and expensive part of the shipping process.
Axestrack is focused on agile and flexible delivery solutions to expedite final mile logistics and enhance customer satisfaction. We are focused on integrating technological advances and making last-mile delivery more efficient and reliable than it’s ever been. We have an appropriate and innovative application of technology that can create an effective last mile delivery solution.
Impact of Technology Solutions in Last-Mile Delivery Process
There is a range of technologies such as Artificial Intelligence, the Internet of Things, and Big Data that together are, reshaping the last mile delivery process. Adapting these new-age trends can help businesses to set themselves apart from the competition and to power an efficient last-mile operation.
Some of the current technologically driven trends which are boosting the future of last-mile logistics:
Streamline delivery
Analyze data and establish a standard operating procedure for your logistics operations. With our analytics dashboard, you can make data-driven decisions that are essential to building customer loyalty. Streamlining the operations can play a major role in your saving money and resources and providing a seamless delivery experience. Embracing technology advances can lead to strategy development, execution, and management. It ensures that your product reaches the destination on time.
Efficient Route Planning
You can optimize the delivery ecosystem by planning efficient multi-stop routes. Our tech-enabled route planning software can help you to monitor traffic congestion, driver behavior, accidents on the roads, and many more. It will help you to ascertain the most optimum route. So that businesses can get their products to the customer on time. Route planning can scale your delivery process by lowering operational costs and increasing revenue.
Predictive Analytics
Logistic companies that take a digital approach can analyze and get valuable new granular data. By harnessing this data organizations tend to identify and act on new opportunities to improve business operations. Predictive analytics is an indispensable tool as it is also useful in forecasting future demand. With the use of enterprise resource planning, you can collect essential data. Get deep insights for every stage of the delivery process and also increase the productivity and efficiency of your fleet management system.
Improves Transparency
The use of advanced technology allows you to have greater transparency in the delivery process. You can get real-time information to track and monitor your fleets. Integrated communication capabilities can enhance the last mile delivery process for customers and drivers as well. It will also provide you with a comprehensive overview of your driver’s behavior. It can send alerts instantly if there has been an accident or mechanical trouble to resolve the issue associated with delivery.
Final Thoughts
We can consider that the growing importance of technology in the last mile industry is reshaping the delivery experience into something more flexible and efficient. The logistics sector is understanding the opportunities that the new technologies avail. We are also proud to announce that Axestrack is now among the Top Logistics Influencer in 2021. Integrated information technology can significantly reduce the delivery time and make the customers informed about the current status of their order to strengthen the delivery process.
It is important to provide exemplary customer service by giving them the opportunity to choose the delivery time. You should be providing them with essential information to improve transparency. Increasing your communication with your customer is a proactive solution to increase their trust in your last mile delivery service.
